Emergency room Nurse Manager
Position Summary:
The Emergency Room Nurse Manager is responsible for delivering high-quality, patient-centered care through strategic leadership and operational oversight of the Emergency Department. This role is accountable for managing the day-to-day clinical and administrative functions of the unit, ensuring effective staffing, regulatory compliance, and achievement of performance and quality outcomes aligned with the facility’s mission and goals.
Key Responsibilities:
Provide clinical and operational leadership to support safe, evidence-based, and patient-centered care practices.
Implement and sustain evidence-based clinical protocols and standards to improve patient safety and quality outcomes.
Ensure care delivery is age-appropriate and aligned with best practices in patient assessment, treatment, and development.
Manage staffing needs, including recruitment, onboarding, training, scheduling, and performance evaluation.
Provide direct oversight of patient care activities, serving as a clinical resource and mentor for nursing staff.
Monitor unit workflow and productivity, ensuring appropriate nurse-to-patient ratios and adequate shift coverage.
Lead unit operations, including safety initiatives, compliance, departmental performance, and continuous improvement efforts.
Address and resolve patient, visitor, and physician concerns professionally and promptly.
Foster a positive work environment through coaching, performance management, and employee engagement.
Collaborate with interdisciplinary teams to improve patient outcomes, operational efficiency, and overall care coordination.
Qualifications:
Current Registered Nurse (RN) license in the state of Tennessee or a compact state (required)
Bachelor of Science in Nursing (BSN) required; Master of Science in Nursing (MSN) preferred
Basic Life Support (BLS) certification or BCLS Instructor certification (must be obtained within 30 days of hire)
Minimum of 2 years of clinical experience in an Emergency Department (required)
1–3 years of nursing leadership or management experience (required)
Additional Details:
This position oversees approximately 45 direct reports.
The Emergency Department includes a total of 64 full-time equivalents (FTEs), with additional support from a robust PRN staff.